Privacy Policy
Last updated: September 14, 2026
Good Hope Air Conditioning & Heating("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, in connection with your use of our website located at https://www.goodhopecomfort.com(the "Site").
Information We Collect
When you submit a request for a quote, schedule service, or otherwise contact us through the Site, we may collect information such as your name, phone number, email address, service address, and any details you include in a message. We may also automatically collect certain technical information, such as your IP address, browser type, and pages visited, through standard web analytics tools.
How We Use Your Information
We use the information we collect to:
- Respond to your requests for estimates, quotes, or service appointments
- Contact you by phone, email, or SMS text message about your inquiry or scheduled service
- Improve our website, services, and customer communications
- Comply with legal obligations and protect against fraudulent or unauthorized activity
SMS & Text Messaging
If you provide your phone number and opt in through one of our forms, you agree to receive SMS text messages from Good Hope Air Conditioning & Heating related to your service request. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP. We will not sell or share your mobile phone number or SMS opt-in information with third parties for their marketing purposes.
How We Share Your Information
We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our business and the Site — for example, form-processing, scheduling, review, and mapping tools — solely for the purpose of providing those services on our behalf. We may also disclose information if required to do so by law.
Cookies & Similar Technologies
Our Site may use cookies and similar technologies to help the Site function properly and to understand how visitors use our Site. You can control cookies through your browser settings; note that disabling cookies may affect how parts of the Site function.
Your Choices & Rights
You may ask us to access, update, or delete the personal information we hold about you, and California residents have additional rights under California privacy law, including the right to know what personal information we collect and the right to request deletion of that information. To make a request, contact us using the information below.
Children's Privacy
Our Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at 951-745-5670.